TERMS & CONDITIONS
- Information on this website is subject to change without notice.
- All trademarks and visuals, including photos appearing on this website, are the property of their respective owners.
- The use of any of LOOKBOUTIQUESTORE trademarks is strictly prohibited unless we provide prior written consent.
While we do our best, we cannot guarantee that the colours shown on the website exactly reproduce our products’ colour. This may depend on the colour reproduction on your device screen.
You will get a free shopping bag for a minimum purchase of IDR 500.000 (sale items are not included).
Risk of Loss
All items purchased from LOOKBOUTIQUESTORE.com are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the courier.
Problems With Your Order
We want you have the best online shopping experience, so if you have any problems with your order, please contact our customer service team by WhatsApp or e-mail during our office hours.
What Personal Information Do We Collect?
Personal information is information about you that can be used to identify you individually. Some common examples of personal information include your name, gender, date of birth, postal address, telephone number, email address and other information necessary to process any order made by you.
Why Do We Collect Personal Information and How We Use It?
The information we receive allows us to tailor our product offer and improve your shopping experience. It also enables us to process your purchases, confirm your orders, customize the content and layout of our pages, notify you about updates to our websites and products, and provide you with marketing information. The information you supply to us is added to our customer database and you may receive periodic mailings from us about new products and services, discounts, special promotions or upcoming events. However, you can request not to receive such mailings and do not have to provide any personal information to us unless you want to. For example, you choose whether to purchase our products or sign up for our mailing list or special promotions. Of course if you choose not to provide certain types of personal information to us, we may be unable to provide you with the goods or services that you have requested where that information is necessary to providing such goods or services.
You can exchange your items within 7 (seven) days after receiving them for different models, colours or sizes that have the same price or are higher than your purchased items. If you choose any lower price item, we will not return any excess payment, and if you pick a higher price item, you have to pay the price difference. The exchange only valid once.
Sale items are not allowed to be exchanged. However, please do make sure that you check the measurements before buying the products. This service is only valid for ONE time exchange (for all products). All shipping fee for exchange transaction will be paid by customer. To know the steps to exchange the products, please get in touch with our customer service.
Without unboxing video, any complaint on incomplete order or defect items cannot be accepted
Shipping Rules & Restrictions
We are not responsible in risk of loss of the merchandise after TIKI delivers to the address. Furthermore, we do not take responsibility if TIKI can’t deliver the package in time due to an incomplete address, misspelt address or no recipient at the address. Please check your TIKI shipping code in the ‘Track Order’ links at the top of the page and call TIKI customer service. Free shipping will be given if there are mistakes on order(s). Kindly be noted that we only accept returns and exchanges for items with manufacturing mistakes.
Tracking Your Shipment
Once your order has been shipped via TIKI you will receive an automated email with your tracking information. It can also be found by logging into your account and viewing your orders. If you have any questions about this Privacy Statement, please contact our customer service.